Sage 200 Standard Support
Whether you need technical assistance, advice, or guidance, we’re here to support your business.
Sage 200 Standard
support
With uncapped support service for your business, benefit from expert guidance and efficient resolutions to your support queries. We understand the importance of having a business management system that runs smoothly, which is why if we can’t fix a fault over the phone, we’ll conduct an on-site visit to get the issue resolved.
Whether there are problems with your Sage 200 Standard solution due to human error, and internal fault, or you simply wish for some advice, our accredited Sage technicians are on-hand to help.
How our Sage 200 Standard support can help
Easy to access
Quickly and easily log a support ticket over the phone or via email, and our support team will work quickly to resolve your issue.
Remote access
Using secure software, we can log onto your system remotely to troubleshoot and resolve faults.
Updates and upgrades
Our Sage experts are always aware of the latest product developments and new releases, and will keep you updated too.
Professional advice
With a wealth of experience, our accredited experts can deliver professional advice and quick resolutions to technical issues.
Hints & tips
With a catalogue of blogs and video tutorials, benefit from hints and tips to better utilise you software.
Account management
With a dedicated account manager, gain a personalised approach to resolutions, advice, and guidance.
Understanding your business
challenges
Because each business we work with have their own unique challenges, we deliver a unique approach to customer support. What’s seen as a significant issue to one business may not be a significant issue to another, which is why we prioritise support based on severity to the business in question.
Working with a variety of businesses in a vast range of industries, our Sage 200 Standard experts have the skills to work through your support queries efficiently, ensuring minimal disruption to your business. If there is ever a fault we can’t resolve remotely, we can conduct an on-site visit to ensure the problem is fixed swiftly.
Sage support costs
Pricing for our Sage 200 Standard support services are based on the users and functionality of your system. Running on a 12-month period, our support contracts are completely uncapped as standard, so you and your team can log as many support tickets as necessary, and site visits come at no extra cost to you.
Aiming to keep our support costs competitive, we add value for your business through our level of experience, extensive knowledge, and friendly customer service.
Overcome complex challenges
With a fully integrated business system, complex processes can be simplified through automation. From credit management to e-commerce integration, daily operations are streamlined so more time can be focused on creating the strategies that will propel your business forward.
How easy is it to switch?
If you think that you should be getting more out of your Sage solution and would like to review your support options or just find out what another other Sage Business Partner could offer you, we would be more than happy to help. Whether it be just a price comparison or advice to find out if you are using your Sage solution to its full potential, we would be more than happy to answer any questions you may have.
Do you know how easy it is to switch
Support Partners?
It’s free of charge to switch business partners; the only change is who your Sage annual licence is managed by and who provides your support.
Why switch Sage Business
Partners?
Techsol Group has been a Sage Business Partner for over 20 years, all of our support team are fully Sage accredited so we can provide you with the best quality Sage support.
