Sage Intacct Support
Whenever you need us, our support team are here to help you get the most from Sage Intacct.
Sage Intacct
support
At Techsol Group, we have over 20 years experience providing support services for Sage products. We understand how essential it is that your ERP system is running as smoothly as possible, which is why our experts work quickly to answer any support queries.
With completely uncapped support contracts, you and your team can contact us as many times as you need. No matter what the issue we strive to deliver exceptional support services for your business.
How our Sage Intacct support services can help
Easy to access
Log support tickets quickly and easily by calling or emailing our support team, and they’ll work efficiently to resolve your query.
Remote access
Our support team have the tools to access your Sage Intacct system remotely, so we can understand and fix your technical issues swiftly.
Updates and upgrades
We stay informed on the latest product updates, upgrades, and new developments, and keep you in the know too.
Professional advice
Our Sage technicians are always on-hand to offer practical advice and guidance for you and your team.
Hints & tips
With a library of blogs and resources for you to access whenever you need, you can gain valuable insights on how to better utilise Sage Intacct.
Account management
Our account managers work hard to ensure your Sage Intacct software is working in harmony with your business.
Understanding your business
challenges
Working in collaboration with you to understand how your business operates and the challenges you face, we can configure your Sage Intacct software accordingly.
We understand that no two businesses are the same, and what might be a critical issue for you won’t be to someone else, which is why we prioritise customer support needs based on severity to the business in question. If an issue can’t be dealt with remotely, we’ll be more than happy to conduct a site visit to ensure the problem gets resolved.
Our support team always endeavours to fix any issues while you’re on the phone, alternatively, you can log a support ticket via email if you would like us to contact you.
Sage Intacct support costs
Support costs for your Sage Intacct software will depend on the number of users you have for the system, and any additional modules you choose. Our support contracts run for 12-months as standard, and are uncapped on the number of support tickets you can log.
We believe we keep our support costs competitive against other Sage providers, and add extra value through the level of knowledge and quality of customer service our support technicians provide. If there is ever a system fault we’re unable to resolve remotely, we’ll conduct an on-site visit at no extra cost.
Tailored to you
Benefit from an ERP system that offers you the flexibility to add modules as and when needed, creating seamless processes between departments.
By integrating with your existing systems, key information is automatically shared with Sage Intacct, providing a full overview of your operations.
How easy is it to switch?
If you think that you should be getting more out of your Sage solution and would like to review your support options or just find out what another other Sage Business Partner could offer you, we would be more than happy to help. Whether it be just a price comparison or advice to find out if you are using your Sage solution to its full potential, we would be more than happy to answer any questions you may have.
Did you know how easy it is to switch
Support Partners?
It is free of charge to switch business partners; the only change is who your Sage annual licence is managed by and who provides your support.
Why switch Sage Business
Partners?
Micross Logic has been a Sage Business Partner for over 20 years, all of our support team are fully Sage accredited so we can provide you with the best quality Sage support.
