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Customer Relationship Management

Customer Relationship Management

Improve competitivity, performance, and customer satisfaction with an intuitive CRM system.

Customer
relationship
management

Simplify sales processes and gain valuable customer insights using a modern CRM system. Automate key tasks from creating quotes to forecasting sales, so your team can spend more time on winning new customers.

Utilise key information such as lead sources and deals won to identify where to place marketing spend, and understand the effectiveness of marketing campaigns with further insights stored within the CRM system.

What are the benefits of CRM software

Valuable insights

Detailed reporting features offer valuable insights, making it easier to identify customer trends for more informed decision making.

Improved performance

Use key sales and customer data to sell more efficiently and to target the most valuable prospects.

Effective collaboration

Improve operational efficiency by sharing information and facilitating collaboration between sales, marketing, and accounts departments.

Understand your customers

Use customer analytics to gain insights into where and when to target prospects for the best chance of a sale. Improve customer retention by tailoring marketing campaigns to their product interests.

solution that can solve problem areas

CRM key features

Insights

Real-time customer data gives you the insights for making informed decisions about where to place marketing spend.

Collaboration

Improve collaboration by sharing real-time information between departments, increasing operational efficiency.

Track performance

Visual dashboards help you track sales performance. With a full view of the sales funnel, effective plans can be made.

Nurture customers

Improve customer retention by keeping them informed about the latest products/services from your business.

Plan campaigns

Plan and deliver effective marketing campaigns through a single system, improving efficiency and saving time.

Automate sales processes

Focus more time on winning new customers by automating key sales processes.

Services we provide

Implementation

Support

Customisation

Training

Industry Solutions

Techsol Group helps businesses in a range of industries, from manufacturing to retail. With an impressive suite of add-on solutions to help the software go even further, Sour ERP solutions can be customised to suit your business’s individual needs.

Whether you’re looking for a system that simplifies processes, saves you time, scales with your growing business, or has the functionality to streamline complex procedures, we have a solution that can help you achieve your goals.

Manufacturing

Consistently meet customer needs with end-to-end control from an intuitive ERP solution, increasing efficiency and improving cash-flow.

Warehousing

Improve warehouse efficiency with an intuitive ERP solution and built-in stock control features, transforming your operations with a single streamlined platform.

Distribution

Satisfy customer needs more effectively with a single solution that orchestrates your finance and distribution activities, improving productivity, communication, and cash-flow.

Construction

Control costs and improve cash-flow with financial software tailored to your needs, giving you full task control, powerful reporting, and impressive functionality.

Financial Services

Streamline your finance and accounting processes with a scalable and intuitive financial management system, designed to increase productivity and improve cash-flow.

Retail

Specialising in complete integrated ePOS software, your retail business will benefit from a modern and scalable system designed to improve the customer experience.

Speak to us today to find out how Sage can transform your business